Good Questions

Frequently asked questions

If your question isn't here, just text me — I answer fast.

How do I book an errand?

The easiest way is a text: tell me what you need and when. You can also use the form on the contact page and I'll reply the same day. No apps to download, no accounts to create.

How does payment work?

You pay for my time ($35/hour for one-time errands, with better rates for weekly regulars and monthly packages) plus the cost of anything I purchase for you, reimbursed with the receipt in hand. I send a simple, itemized invoice through Square that you can pay by card in one tap — or, if you prefer, I'm glad to take Venmo. Whatever's easiest for you.

Are you insured?

Yes. Errands by Angela carries general liability insurance, and my vehicle is covered for business use. It matters to me that you never have to wonder about that.

How do I know my groceries and purchases are handled right?

I text photo updates as I go, and every purchase comes back with its receipt. If something on your list is out of stock, I'll text you options instead of guessing. Cold items go straight into insulated bags — and I'm happy to put them away when I deliver.

Can you help my aging parent, even though I live out of town?

This is one of my favorite things to do. Many of my clients are adult sons and daughters who arrange a standing weekly visit for a parent here in the O'Fallon area. Your parent gets the same friendly face every week for groceries, pharmacy, and mail — and you get a check-in text from me after every single visit.

What don't you do?

A short list, so we're always on the same page: I don't provide childcare, medical or non-emergency medical transport, or services that require a professional license. For those needs I'm glad to recommend trusted local providers.

What area do you serve?

O'Fallon, Winghaven, Dardenne Prairie, and Lake St. Louis. Mileage is included within 10 miles of Winghaven; beyond that it's $0.70/mile. A little outside the area? Ask anyway — I can often make it work.

How far in advance do I need to book?

For one-time errands, 24 hours' notice is ideal — though if I can squeeze in a same-day request, I will. Weekly regulars have their own reserved time slot, so there's nothing to book at all. Just text me your list by the night before.

What if my errand takes less time than expected?

Then you pay less. After the one-hour minimum, time is billed in 15-minute increments — and I round in your favor. I'd rather keep your trust than an extra fifteen minutes on an invoice.

Can I set up recurring help?

Yes — that's actually the heart of this business. Weekly regulars get a standing time slot at a discounted rate ($30/hour), and monthly packages (8 hours for $260) work beautifully for caregivers and small businesses. Spots are limited so every client gets my full attention.

Still wondering about something?

Text me. Worst case, the answer is "I know someone great for that."

Ask Angela